Face it; software is useless if the user does not know how to use it. Here at TracTime™, we believe
in strong support and well-trained users. This is why we have invested a great deal of time and
effort to offer training and Technical Support that is easy to obtain and, of course, useful.
Training
We offer training classes for TracTime™ on a regular basis, as well as on demand. Visit the training
area for class schedules and information.
Training
Technical Support
We offer several ways to obtain support, including telephone, e-mail, help on the web and Live Meeting.
Choose the links below to access online help.
Phone: (760) 744-5700 option 1
Email: Support
On the web: FAQs
Live Meeting
Microsoft Office Live Meeting is a free client application, which is
used by technical support to remotely demonstrate, install, train or diagnose TracTime™.
Related Information
Technical support is handled with either a support contract or a pay-per-call scenario. Included
with your TracTime™ purchase is 30 days of unlimited support calls. Calls outside the first 30 days
will be billed individually or included on a support contract. Contact a tech support or sales representative
for more information.